djimenez@smww.com's picture

Diego Jimenez

Houston, Texas, United States

djimenez@smww.com











Diego Esteban Jimenez S.




 




 






 




Tel : 832-275-6020 diegoes21@hotmail.com
Diegoes21@live.com




 








2222 Westerland dr. Apt#107, Houston, TX, 77063




 








Work Experience




 
 Café Layal
 Waiter / Assistant Manager                                                                                                July 2006 to June 2008
ü  Help with the development of the restaurant
ü  Learn the characteristics of becoming the manager of a restaurant
ü  Develop new ideas and new philosophies of customer service
ü  Create new ways of improving customer service in the restaurant




Café Byblos


 




Manager


March to August, 2008




ü  Recently started an analysis about the existing Content Management System (CMS)
ü  Directed and scheduled activities of the restaurant
ü  Organized, stock and order food supplies
ü  Resolved employee and customer issues




Front Row Parking


 




Manager


August 2008 to May, 2009




ü  Hired and trained new staff
ü  Helped the company by improving the internal aspects of the parking system, such as tracking monitor, financial management, etc.
ü  Restructured the Valet parking services in order to improve customer and employee safety




Speed Limit Parking


 




Owner


June to Present




ü  Supervision and development of the front line staff
ü  Train new employees on safety and customer service
ü  Wrote a system restoration manual
ü  Provide excellent customer service




Houston Community College


 




Soccer Coach


August to present




ü  Soccer coach for the Houston Community College
ü  Prepare, inspires and instructs the team
ü  Conduct training drills and manage paper work
Terlingua Café and Grill
Catering                                                                                                           November 2010 to February, 2011
ü  Manage and controls the catering in the restaurant
ü  Deliveries
ü  Manage paper work
El Tiempo Cantina
Catering, Bartender                                                                                                    February 2011 to July 2011
ü  Helps in the control of the catering in the restaurant
ü  Deliveries
ü  Got the bartender certificate and helps the restaurant in busy nights
Phonecia
Bartender/Assistant manager                                                                              August 2011 to February 2012
 
ü  Bartender week and weekend nights
ü  Fix the scheduled of the employees of the restaurant
ü  Helps improving customer service
 
 
 
 
2727 Kirby
Concierge                                                                                                                      February 2012 to Present
 









 








Education




         2013                     Soccer Management & Scouting, Certificate
                                      Sports Management Worldwide; Portland, Oregon, USA 




2010 to 2012
 
2007 to 2010
 
2005 to 2007
 


Safety Management - “Bachelor degree in OHS”
University of Houston Downtown.
Occupational Health and Safety (May 2010) - “associate degree”
 Houston Community College, Houston
Marketing and International Business (December 2006) - “associate degree”
 Sergio Arboleda University, Colombia









 




Skills, and Activities








Skills


Analytical Management, strong customer service skills, with the ability to diffuse difficult situations. Proficient in Microsoft office and Excel.
Traditional and cutting edge scouting techniques and player evaluations, scouting reports, statistical analysis, soccer general manager practices, player personnel and team/club management. (Mentored by Steve Simmons, Bimingham City Scout, Tim Regan, US Soccer Federation Scout, and Matt Martin, MLS Red Bulls Scout)




Sports


Soccer coach, Tennis, Volleyball, Basketball, Hockey









 








Languages









Spanish (native)


English (fluent)


Italian and Portuguese (basic)










 




References









Available Upon Requested