Diego Jimenez

Houston, Texas, United States

djimenez@smww.com


Diego Esteban Jimenez S. Tel : 832-275-6020 diegoes21@hotmail.com Diegoes21@live.com   2222 Westerland dr. Apt#107, Houston, TX, 77063  

Work Experience:    

July 2006 to June 2008

Café Layal, Waiter/Assistant Manager  

Help with the development of the restaurant.  Learn the characteristics of becoming the manager of a restaurant. Develop new ideas and new philosophies of customer service. Create new ways of improving customer service in the restaurant. 

March to August, 2008 

Café Byblos, Manager 

Recently started an analysis about the existing Content Management System (CMS). Directed and scheduled activities of the restaurant. Organized, stocked and ordered food supplies. Resolved employee and customer issues.

August 2008 to May, 2009

Front Row Parking, Manager  

Hired and trained new staff. Helped the company by improving the internal aspects of the parking system, such as tracking monitor, financial management, etc. Restructured the Valet parking services in order to improve customer and employee safety 

June to Present

Speed Limit Parking, Owner  

Supervision and development of the front line staff. Train new employees on safety and customer service. Write a system restoration manual. Provide excellent customer service. 

August to Present

Houston Community College, Soccer Coach

Soccer coach for the Houston Community College. Prepare, inspire and instruct the team. Conduct training drills and manage paper work.

November 2010 to February, 2011

Terlingua Café and Grill, Catering  

Manage and controls the catering in the restaurant. Deliveries. Manage paper work.

February 2011 to July 2011

El Tiempo Cantina Catering, Bartender 

Helps in the control of the catering in the restaurant. Deliveries. Got the bartender certificate and helps the restaurant in busy nights.

August 2011 to February 2012  

Phonecia, Bartender/Assistant Manager 

Bartender week and weekend nights. Fix the schedules of the employees of the restaurant. Helps improving customer service         

February 2012 to Present 2727 

Kirby, Concierge 

Education:         

2013 – Soccer Management & Scouting, Certificate - Sports Management Worldwide; Portland, Oregon, USA  

2010 to 2012 – Bachelor’s Degree, University of Houston-Downtown – Occupational Health and Safety – Safety Management (May 2010) 

2007 to 2010 – Associate’s Degree, Houston Community College - Houston Marketing and International Business (December 2006)

2005 to 2007 – Associate’s Degree, Sergio Arboleda University, Colombia. 

Skills and Activities:

Skills: Analytical Management, strong customer service skills, with the ability to diffuse difficult situations. Proficient in Microsoft office and Excel. Traditional and cutting-edge scouting techniques and player evaluations, scouting reports, statistical analysis, soccer general manager practices, player personnel and team/club management. (Mentored by Steve Simmons, Bimingham City Scout, Tim Regan, US Soccer Federation Scout, and Matt Martin, Real Salt Lake Director of Academy Scouting) Sports Soccer coach, Tennis, Volleyball, Basketball, Hockey.   

Languages: Spanish (native), English (fluent), Italian and Portuguese (basic).   

References Available Upon Request.